HoReCa staff – Great Britain

- Reception staff: Day/ night receptionists, Butlers/ Porters
- Restaurant staff: Waiters, Assistant waiters
- Bar staff: Bartenders, Assistant bartenders
- Kitchen staff: Cooks, Chefs, Demi-chefs
- Cleaning staff: Dishwashers, Laundry workers, Maids
- General assistants: staff working in multiple hotel departments
- Store sale assistants: prior approval from the agency is needed to registering to this position

Various UK companies which are looking for staff in the HoReCa sector

All candidates receive training at the workplace, according to the employer’s quality standards. Ongoing training at the workplace, throughout the employment contract.

All candidates receive training at the workplace, according to the employer’s quality standards. Ongoing training at the workplace, throughout the employment contract.

Couples are accepted, but they are not guaranteed that they will work in the same shift/ department/ workplace/ employer. Accommodation is shared though.

Candidates may work anywhere in the UK, depending on employer’s location

Good attitude, pleasant personality, hardworking, competent, serious, in good shape, flexible

Both married and single/ divorced candidates may be accepted

In most cases relevant experience is required

Not mandatory, but it may prove an advantage during selection

Minimum level 6 on a scale from 1 to 10 for positions which do not imply client interaction, and minimum level 7-8 on for positions which imply client interaction

Other languages are not required, but may prove to be an advantage

Not required

Employers may offer bonuses depending on employee performance

Overtime is paid at normal hourly rates. Each employer decides number of overtime according to business needs

Employer may offer salary raises and/ or career promotions depending on candidate performance, reviewed periodically/ every 6/ 12 months.

In all salary related cases, the candidate may contact empowered British institutions. Employer may deduct from employee’s salary amount of prejudice, when material damages have been made by employee. If candidate brings considerable material damages, employer has the right to pursue employee in court for recovering full damage.

- Usual average is 40 working hours/ week. During high season there may be up to 50-60 hours/ week, but extra-season may be under 40 hours/ week
- 4-6 working days/ week
- 1-3 days off/ week
Working and/ or off days are agreed upon with employer, through the employment contract.

Employment, full time contract. Length of contract is 6-12 months; first 3 months are probation period. Contract may be extended depending on employee performance and employer decision.

Transport costs to/ from the UK are covered by employee.

Pre-identified and organized by employer before employee’s arrival. 1-2 persons/ room, close to the workplace or in accommodation units at the workplace. Cost of rent and expenses is between 30-70 GBP/ week depending on location and employer. Usually rent is deducted from employee’s salary, with no need of payment upon arrival.

Meals vary from one employer to the other: 1-3 meals/ day. Most often they are offered free of charge or included in the accommodation price. In isolated cases when employer does not offer meals, employee may prepare meals at the accommodation site.

Usually accommodation is not far from the work place, so employees may travel by foot to the work place. If not, travel costs are covered by employee.

Candidates benefit from social insurances paid by employer, based on British legislation.

According to UK law, European citizens enjoy health insurance similar to that offered to British citizens.

Employees may receive sick leave, offered and paid according to British law.

Usually employees receive 28 days paid vacation per year, including legal and public holidays.

Work conditions are normal, and safety and security measures are communicated during training done at the work place. Employer insures correct work conditions, protection and work security measures before beginning work. Training is given during first day regarding health protection and safety at the workplace.

As according to British law

Employer pays contributions according to British law. Duties and taxes are deducted from the employee’s gross salary and paid by employer. It is the employee’s responsibility to avoid double taxation for social insurances. Taxes, not social insurance, can be returned if employee requests this at the end of their employment contract, by filling in forms P45 and P85.

- Plane ticket
- Pocket money